Have you felt headache for repeatedly prompting to enter your password in Outlook Express or Outlook in spite of how many times you have checked the [Save Password] box? This may have waste a lot of your time. Follow these methods to fix your problems now:
The steps listed in this section should be used on a computer running Windows XP.
Back up the registry key
1. Click on Start, and then go to Run.
2. In the Open box, type in regedit to run Registry Editor, and then click OK.
3. Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
4. On the File menu, find Export and select it.
5. In the Save in box, select a location where you want to save the .reg file.
6. Type a file name in the File name box, and then select Save.
7. On the File menu, click on Exit.
Remove the user account information
Do not remove the main Protected Storage System Provider key. This key is not automatically regenerated. If you do not have password retention problems and you do not remember your password, deleting the user subkey may cause you not to be able to retrieve your mail.
Note If you use Windows XP, you must have administrator permissions to edit the system registry.
1. Exit all programs.
2. In the Open box, type in regedit to run Registry Editor, and then click OK.
3. Locate and then click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
4. On the Edit menu, find Permissions, select it.
5. Click the user name for the user that is currently logged on and ensure that Read and Full Control permissions are both set to Allow.
6. Click Advanced button, select Permissions.
7. Select the Replace permission entries on all child objects with entries shown here that apply to child objects.
8. Click on Apply, and then click on Yes to continue.
9. Double-click on Ok.
10. Double-click the Protected Storage System Provider key to expand the key. Click the user subkey folder that is directly underneath the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box.
The user subkey folder is similar as the following example:
S-1-5-21-1614895754-1935655697-1417001333-500
11. Exit Registry Editor. Restart your PC.
